News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Planning for supply chain pressure

Recently we have seen the whole supply chain come under extreme pressure from a number of global and local factors. Demand continues to be strong pushing capacity to its limits, while vessel scheduling issues and port constraints throughout NZ continue to adversely impact our operations.

We understand that as customers you are also dealing with the challenges of a supply chain environment under strain. As a service provider we are seeing a trend towards reactive planning and delivery requests that are outside our established booking, order cut off and lead times. This is putting further strain on our ability to plan and deliver effectively.

Planning is now more critical than ever and we wish to advise all our customers that adherence to our cut offs is needed. These will be strictly enforced to ensure planning and delivery are as effective as possible.

Please refer to the following documents for our booking, order cut off and lead times:


These are our minimum requirements and we encourage all our customers to provide as much notice as possible above these minimum requirements. We also remind customers that we are unable to accept any demurrage or detention liability where booking and cut off times are not met, or due to any other factors outside of our control.

Please note – where bookings are received with no delivery instructions we are unable to plan your delivery until delivery instructions are received and/or agreed – our delivery window will not commence until the delivery instructions are confirmed.

Delivery lead times are longer than usual at present due to the high demand and operational constraints affecting our productivity. As a result our usual 48 working hour delivery window is being pushed out a further 24-48 hours and we see this continuing for the foreseeable future.

Fuel Adjustment Factor
MonthStandard Nexus FAF
Nov 20204.31%
Oct 20204.61%
Sep 20205.04%
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory