As we approach peak season, we are again seeing various factors impacting the ability to dehire containers on time in Auckland.
Due to delays at Metrobox, Neilson Street of up to 4 days and booking slots at capacity, Nexus will be working on best endeavours until further notice. In continued dialogue with our industry colleagues at Metrobox we are aware they are working hard behind the scenes to rectify this issue.
To that end, for containers dehired from Tuesday 24th October, Nexus will not be accepting any resulting detention. We will continue to dehire boxes as safely and efficiently as possible, however we still expect the majority of dehires to occur within 2- 4 working days at this stage.
We appreciate your support during this time and as always Nexus will continue to provide the best possible service to our customers.