News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Continued Constraints in Supply Chain

Nexus Logistics would like to update you on the continued constraints we are facing across the supply chain.

Significant delays and congestion are still being experienced putting pressure on all aspects of supply chain operations. The Ports of Auckland, Metro Port, and Auckland metro container depots all remain at capacity, resulting in significant delays and adverse impacts on productivity and service, as well as an increase in costs.

While capacity at the container depots changes on a daily basis, transport companies are still regularly unable to dehire empty containers. The following sites are impacted:

  • Hugo Johnson: UCL and MCP are working on restricted bookings
  • Metrobox: turn time for dehires and pick-ups between 2 – 3 hours
  • Specialised: turn time approximately an hour for dehire and pick up

We strongly suggest that you talk to your shipping lines to increase free time and/or mitigation of charges. A minimum of 14 days detention free time with preferably 21 is best to avoid additional charges.

We will pick up your empty containers upon your instruction in order to allow operational continuance on your site and, where possible, we are hubbing containers though SAFH (South Auckland Freight Hub). This initiative provides Nexus Logistics customers business continuity by keeping containers flowing. However, with the dehire issues impacting the entire industry, this solution is causing a back log of containers at SAFH and does not solve the dehire lead time problem.

We are committed to providing the best service to our customers. This means we need your support in ensuring you get your bookings to our Customer Service team well in advance of our 48-hour standard - preferably 5 standard working days in advance.

Nexus Logistics will not be able to accept any liability for demurrage, detention and/or futile trips incurred due to capacity issues, restricted bookings or as result of delays beyond our control.

We continue to work proactively with our partners to minimise the impact on your supply chain.

Please continue to liaise with our Customer Service team for all operational requirements and special requests.

Fuel Adjustment Factor
Month Standard Nexus FAF
Feb 2023 21.57%
Jan 2023 20.83%
Dec 2022 24.34%
Nov 2022 26.48%
Oct 2022 24.83%
Sep 2022 24.20%
Aug 2022 24.98%
Jul 2022 30.74%
Jun 2022 26.82%
May 2022 23.02%
Apr 2022 21.67%
Mar 2022 16.29%
Archive
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory