News & media

COVID-19 update

With the COVID-19 situation escalating rapidly, I wanted to update you on the measures Nexus Logistics/Conlinxx Ltd is taking for our customers' continued supply chain.

As a subsidiary of one of Auckland’s lifeline utilities, the Ports of Auckland (POAL), we are acutely aware of our responsibility to ensure that our customers can continue to get key essentials through the ports. We’re also aware that many Auckland businesses rely on getting imports in or exports out via our ports to keep their businesses running. I want to reassure you that we are doing all we can to safeguard our ability to service you so we can continue to serve you.

Impact so far:
To date there has been no impact on our ability to operate. Container volumes were down 15% in February as a result of restrictions in China and we expect the same for March. April bookings look firmer now that China is starting to get back up and running, but volumes to other countries may be impacted. General cargo volumes have not changed much.

In our view, the impact of COVID-19 could last until September or longer.

Our actions to date:
We are doing everything we can to prevent our staff from getting sick. While almost all of our staff can work from home, clearly we can’t run an inland port without people on site. For that reason, preventing our staff from getting sick is crucial.

We have been working with Kiwirail to make sure our services continue from POAL to our inland port in Wiri, we also have a backup plan in place should this service be disrupted, which includes Conlinxx trucks moving containers by road if required.

The most recent restrictions from Government are helpful and should definitely help slow down any spread of COVID-19 into our communities.

We are preparing to put in place emergency measures and have purchased more laptops to ensure we can operate from home should we need to, which will allow us to continue to service your business.
We have also:

  • Brought forward the provision of flu vaccinations
  • Provided clear advice to staff on how to avoid infection
  • Required staff returning from international travel to stay home for 14 days
  • Banned international business travel
  • Cancelled non-essential meetings and face-to-face meetings with our clients
  • Provided additional leave to ensure sick staff stay home
  • Provided Employee Assistance Programme support for staff


What you can do:
We need your help to keep the supply chain moving. Ensure your staff know how to protect themselves from infection. If any of your staff are sick or have travelled in the past 14 days, please ensure they do not come into Nexus or our inland port to collect any containers. These simple steps will help us help you.

I hope this update is useful. I will provide further updates as the situation changes.

Mike Lightfoot
Chief Executive Officer

Fuel Adjustment Factor
Month Standard Nexus FAF
Apr 2024 19.69%
Mar 2024 19.49%
Feb 2024 17.82%
Jan 2024 17.75%
Dec 2023 19.75%
Nov 2023 21.05%
Oct 2023 22.82%
Sep 2023 19.69%
Aug 2023 16.26%
Jul 2023 15.18%
Jun 2023 14.41%
May 2023 18.04%
Archive
2022
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
2018
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory