News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Ongoing demurrage and detention capacity

Thank you to everyone for your continued support of Nexus Logistics and Conlinxx, and in particular working with us over the past few weeks as we work our way through this busy period and the ongoing disruptions and delays we are seeing in the wider supply chain.

Based on our engagement with both our customers and various industry stakeholders, we don’t expect see an end to this peak until possibly mid-February. Many of you will also be aware of the current congestion across ports in New Zealand with over 66% of vessels off window as a result of upstream issues that lines are facing globally – we do not see any improvement to this situation in the short term either.

Our rail capacity to the Ports of Auckland is nearing its maximum, and we are currently experiencing severely long turn times at Metroport, which is hindering transport planning and having a negative impact to fleet productivity. With this peak season building fast and as a consequence of these ongoing issues in the supply chain, our own operations are coming under immense pressure. We are currently running close to capacity and expect this to increase in the coming weeks.

To mitigate these issues we are increasing our roading capacity and increasing operational hours at our inland port. However, we ask for your patience and understanding as the entire supply chain deals with the pressure of this year’s peak.

We take this opportunity to advise customers of the following;

  • We are unable extend free time for any customer at our inland port in South Auckland beyond existing contracted arrangements
  • We will not accept any demurrage or detention costs caused by issues or delays outside of our control
  • It is critical that all planning and cut-off times are met – we will not accept any liability for delays or additional costs as a result of late orders and deliveries
  • Planning is critical at this time – please continue to furnish us with as much forecast data as possible to aid our planning team

The Nexus Logistics customer service team is available for any operational requirements and special requests. Our email address is customer.services@nexuslogistics.nz or call us on 09-926-8600 and press 1.

Fuel Adjustment Factor
Month Standard Nexus FAF
Feb 2023 21.57%
Jan 2023 20.83%
Dec 2022 24.34%
Nov 2022 26.48%
Oct 2022 24.83%
Sep 2022 24.20%
Aug 2022 24.98%
Jul 2022 30.74%
Jun 2022 26.82%
May 2022 23.02%
Apr 2022 21.67%
Mar 2022 16.29%
Archive
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory