News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Ongoing demurrage and detention capacity

Thank you to everyone for your continued support of Nexus Logistics and Conlinxx, and in particular working with us over the past few weeks as we work our way through this busy period and the ongoing disruptions and delays we are seeing in the wider supply chain.

Based on our engagement with both our customers and various industry stakeholders, we don’t expect see an end to this peak until possibly mid-February. Many of you will also be aware of the current congestion across ports in New Zealand with over 66% of vessels off window as a result of upstream issues that lines are facing globally – we do not see any improvement to this situation in the short term either.

Our rail capacity to the Ports of Auckland is nearing its maximum, and we are currently experiencing severely long turn times at Metroport, which is hindering transport planning and having a negative impact to fleet productivity. With this peak season building fast and as a consequence of these ongoing issues in the supply chain, our own operations are coming under immense pressure. We are currently running close to capacity and expect this to increase in the coming weeks.

To mitigate these issues we are increasing our roading capacity and increasing operational hours at our inland port. However, we ask for your patience and understanding as the entire supply chain deals with the pressure of this year’s peak.

We take this opportunity to advise customers of the following;

  • We are unable extend free time for any customer at our inland port in South Auckland beyond existing contracted arrangements
  • We will not accept any demurrage or detention costs caused by issues or delays outside of our control
  • It is critical that all planning and cut-off times are met – we will not accept any liability for delays or additional costs as a result of late orders and deliveries
  • Planning is critical at this time – please continue to furnish us with as much forecast data as possible to aid our planning team

The Nexus Logistics customer service team is available for any operational requirements and special requests. Our email address is customer.services@nexuslogistics.nz or call us on 09-926-8600 and press 1.

Fuel Adjustment Factor
MonthStandard Nexus FAF
Nov 20204.31%
Oct 20204.61%
Sep 20205.04%
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory