As recently highlighted by a number of industry stakeholders, including the NRC, Auckland’s container supply chain continues to face challenges. Peak season volumes, empty container yard congestion, vessel schedule changes and delays at ports and container terminals are adversely impacting service providers and cargo owners alike. In particular, constraints around dehire of empty containers is a key concern.
Against this back drop it is timely to again remind you that we require at least 48 hours’ notice of pending shipments and empty dehire requests.
Where we can, we will dehire direct to the nominated empty yard as advised; where we are unable to do so we will hub them at the South Auckland Freight Hub (Wiri inland port) and there will be a hub charge when this occurs. We suggest you talk to your shipping lines to arrange additional detention days if required and to maintain up-to-date communications on rolled containers and vessel arrivals.
We cannot be held responsible for demurrage and/or detention incurred due to late documentation, MPI, line holds or the inability of a container yard to accept an empty.
We are confident we have the people, systems and process to ensure this year’s peak period goes smoothly. Should you have any questions, please do not hesitate to contact our customer services team.