News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Rail cancellations

Recently, we have seen an increase in the number of booking cancellations for rail shuttle movements. This has a significant financial and operational impact on our business due to additional on-port handling for imports to move containers back from the rail grid to Fergusson Terminal. The unused train slots for both imports and exports are ones that others could have used. There is also additional administration for cancelled orders.

Therefore we wish to advise that as of Wednesday 8th April the following cancellation fees shall apply:

  • Imports cancelled within 48 hrs of vessel arrival – $50 per container
  • Imports cancelled after vessel discharge – $130 per container
  • Exports cancelled within 48 hrs of port cut off – $50 per container


We appreciate whilst we deal with this unprecedented event, there will be some customers who require changes made but unfortunately we can’t continue to absorb the associated costs around these requests if they fall into the above categories.

Please get in touch with the customer services team if you need to discuss anything.

Fuel Adjustment Factor
Month Standard Nexus FAF
Feb 2023 21.57%
Jan 2023 20.83%
Dec 2022 24.34%
Nov 2022 26.48%
Oct 2022 24.83%
Sep 2022 24.20%
Aug 2022 24.98%
Jul 2022 30.74%
Jun 2022 26.82%
May 2022 23.02%
Apr 2022 21.67%
Mar 2022 16.29%
Archive
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory