News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Rail cancellations

Recently, we have seen an increase in the number of booking cancellations for rail shuttle movements. This has a significant financial and operational impact on our business due to additional on-port handling for imports to move containers back from the rail grid to Fergusson Terminal. The unused train slots for both imports and exports are ones that others could have used. There is also additional administration for cancelled orders.

Therefore we wish to advise that as of Wednesday 8th April the following cancellation fees shall apply:

  • Imports cancelled within 48 hrs of vessel arrival – $50 per container
  • Imports cancelled after vessel discharge – $130 per container
  • Exports cancelled within 48 hrs of port cut off – $50 per container


We appreciate whilst we deal with this unprecedented event, there will be some customers who require changes made but unfortunately we can’t continue to absorb the associated costs around these requests if they fall into the above categories.

Please get in touch with the customer services team if you need to discuss anything.

Fuel Adjustment Factor
MonthStandard Nexus FAF
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Nov 20197.49%
Oct 20197.58%
Sep 20197.15%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory