News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Update on delays of vessels arriving to NZ

As many in the logistics industry will be all too aware, New Zealand is experiencing major delays with container vessels arriving into the country.

On the surface everyone is clearly frustrated, so it may help to have a breakdown and reasoning behind this.

The current delays are categorised into three main areas:

  • COVID-19
  • Capacity constraints in NZ
  • Industrial action at Australian ports

The lack of air freight with planes being grounded in line with COVID-19 restrictions has seen sea freight demands and premiums soar. All major shipping lines minimised their services when the pandemic hit and continue to operate at a limited level despite requests to increase.

Meanwhile, the Ports of Auckland have had to delay the scheduled automation upgrade due to the global pandemic which has seen cargo having to be manually unloaded. This coupled with vessels being off window, and then having to wait to dock to be unloaded is resulting in delays of up to 10 days.

Please be assured your orders are a priority for us, and we will do everything we can to ensure we can deliver them as soon as possible.

2020 has been an absolutely unprecedented state of affairs. We are here to talk you through any issues – our customer service team are working tirelessly on your behalf – and we want to provide the level of service you expect from us.

It’s a difficult situation that we all need to acknowledge and accept to a certain degree. Your cooperation is truly appreciated.

We will provide updates from our company to yours as they come to hand.

Fuel Adjustment Factor
Month Standard Nexus FAF
Feb 2023 21.57%
Jan 2023 20.83%
Dec 2022 24.34%
Nov 2022 26.48%
Oct 2022 24.83%
Sep 2022 24.20%
Aug 2022 24.98%
Jul 2022 30.74%
Jun 2022 26.82%
May 2022 23.02%
Apr 2022 21.67%
Mar 2022 16.29%
Archive
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory