News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Update on delays of vessels arriving to NZ

As many in the logistics industry will be all too aware, New Zealand is experiencing major delays with container vessels arriving into the country.

On the surface everyone is clearly frustrated, so it may help to have a breakdown and reasoning behind this.

The current delays are categorised into three main areas:

  • COVID-19
  • Capacity constraints in NZ
  • Industrial action at Australian ports

The lack of air freight with planes being grounded in line with COVID-19 restrictions has seen sea freight demands and premiums soar. All major shipping lines minimised their services when the pandemic hit and continue to operate at a limited level despite requests to increase.

Meanwhile, the Ports of Auckland have had to delay the scheduled automation upgrade due to the global pandemic which has seen cargo having to be manually unloaded. This coupled with vessels being off window, and then having to wait to dock to be unloaded is resulting in delays of up to 10 days.

Please be assured your orders are a priority for us, and we will do everything we can to ensure we can deliver them as soon as possible.

2020 has been an absolutely unprecedented state of affairs. We are here to talk you through any issues – our customer service team are working tirelessly on your behalf – and we want to provide the level of service you expect from us.

It’s a difficult situation that we all need to acknowledge and accept to a certain degree. Your cooperation is truly appreciated.

We will provide updates from our company to yours as they come to hand.

Fuel Adjustment Factor
MonthStandard Nexus FAF
Oct 20219.20%
Sep 202110.20%
Aug 20218.77%
Jul 20218.37%
Jun 20217.13%
May 20216.56%
Apr 20216.32%
Mar 20215.53%
Feb 20215.17%
Jan 20213.86%
Dec 20203.80%
Nov 20204.31%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory