News & media

Advisory - move to Alert Level 4

As you likely will have heard, a positive COVID-19 case was identified in the community earlier today in Auckland.

As per the New Zealand Government's instruction this evening during the Prime Minister's press conference, as at 11.59pm tonight (17 August), New Zealand will move to Alert Level 4 for three days. Auckland and the Coromandel Peninsula will remain in Alert Level 4 for seven days.

Nexus Logistics has re-activated our Alert Level 4 Pandemic Plan, and as an essential service provider we will continue to operate subject to the restrictions and guidelines applicable to this alert level. We have reinstated our own working protocols and controls to keep our staff safe - while also protecting yours.

Some of our Alert Level 4 protocols includes:

  • Observation of social distancing, regular hand washing and sanitising, mask usage and contact tracing
  • Work from home for non-operational staff
  • Increased hygiene controls for facilities and equipment
  • We have instructed our drivers to adhere to our COVID-19 controls, just as we have done in other lockdowns
  • We ask all site staff to maintain social distancing from our drivers and no keys will be handed to any person whilst we are in this alert level
  • No paper work will be exchanged at sites (this must be done electronically)

Operations at the South Auckland Freight Hub will also continue as usual for receival and delivery of containers, but subject to the below protocols.

Truck Driver Instructions
Cannot access site without following these steps:

1. Carter notes will need to be sent digitally in advance via email to WIP@conlinxx.co.nz and wipplanners@conlinxx.co.nz
2. Entrance - stop at Wiri Inland Port/Conlinxx Gate House Window
3. Call number provided on the WIP gate window, show your copy of site induction
4. Gate operator will take your details and process your pickup/drop off in system
5. Gate operator will instruct where to go on site for loading/unloading
6. Exit – Stop at Conlinxx gate house window
7. Call number provided on the Wiri Inland Port/Conlinxx window
8. Wiri Inland Port/Conlinxx Gate Operator must sign you out

Contractor Instructions
Cannot access site without following these steps:

1. Entrance - stop at Wiri Inland Port/Conlinxx Gate House Window
2. Call number provided on the WIP gate window
3. Gate operator will get your details and sign you in (Driver Licence must be viewed, hold up at window so it is visible)
4. Gate operator will provide instructions for being on site
5. Exit – Stop at Conlinxx gate house window
6. Call number provided on the Wiri Inland Port/Conlinxx window
7. Wiri Inland Port/Conlinxx Gate Operator must sign you out

We thank you for your patience and co-operation and will keep you updated as we learn more from the Ministry of Health and the New Zealand Government.

Please get in touch with our customer services team should you require anything.

Email: customer.services@nexuslogistics.nz
Phone: (09) 926 8600 [option 1]

Fuel Adjustment Factor
Month Standard Nexus FAF
Oct 2024 12.60%
Sept 2024 14.59%
Aug 2024 15.65%
Jul 2024 17.13%
Jun 2024 17.73%
May 2024 19.52%
Apr 2024 19.69%
Mar 2024 19.49%
Feb 2024 17.82%
Jan 2024 17.75%
Dec 2023 19.75%
Nov 2023 21.05%
Archive
2022
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
2018
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory