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COVID-19: Support for our valued clients

With the Covid-19 Pandemic and now New Zealand being forced into lockdown, we understand some of you will need facilities to store your containers. The Ports of Auckland is unable to help in these areas as they must keep their container terminal flowing to make sure that crucial freight is passing through swiftly. Therefore we would like to offer the following to our client base as well as Ports of Auckland customers as a temporary solution to support you through this unprecedented time. To offer this, we will need to make some points very clear as to the way we can make this work for all of you.

We will be offering a reduction in storage rates at the South Auckland Freight Hub (SAFH) in Wiri for a temporary period during Alert Level 4, whilst the country and economy are in lockdown.
The temporary rates will apply from the start of Alert Level 4 until the date at which the containers are uplifted from SAFH or delivered to your site.

Dry, non-DG cargo:

  • 0-21 days $18/TEU & $36/FEU per day
  • 22 days + $15/TEU & $30/FEU per day
  • To implement this we will need to block stack containers and they will not be able to be accessed during the lockdown period
  • If you have containers that need to be accessed, we will need to know this well ahead of the container arriving into the inland port and they must be essential product only
  • Upon the ending of the lockdown period when businesses can commence trading again, containers will be prepared for dispatch on a LIFO basis. We will not be able to prioritise specific containers as we will have blocked stacked these. We will plan to move these as quickly as we possibly can however you may experience delays depending on where your containers are located within the holding stacks.

Free time:

  • If you have existing storage free time as agreed within your contract with Nexus Logistics, this will apply
  • If you do not have an agreed contract in place with storage free time arrangements, the following will apply:
    • Any boxes that have transitioned through Port of Auckland, the standard of three free days will apply at Wiri.
    • Any container collected from Metroport – zero free days will apply.

Reefers:

  • Will continue to be charged at standard rates as we have outside contractors who monitor these.

DG cargo:

  • Will continue to be charged at standard rates.
  • Please note there are certain classes of DG that we cannot hold at SAFH, and any DGs we do hold can only be held for 72 hours – you must ensure that DG cargo can be delivered to your or an alternative site within 72 hours and these arrangements must be in place before we accept DG cargo into SAFH. We are working with the authorities to see if we can extend these hours to certain classes and will inform you as soon as we are able should this change.

Detention:

  • Nexus Logistics and Conlinxx will not be liable for any detention charges whatsoever over the storage of containers during this temporary period
  • This includes at the end the storage period where delays may be seen extracting containers from holding stacks
  • Please make sure you all consult your shipping lines for advice on how you intend to handle your detention arrangements
  • Nexus Logistics and Conlinxx will not accept any detention charges

Inbound delivery to SAFH:

  • If you already have shuttle and/or one-way rates agreed under contract, your rates will apply
  • If you do not have shuttle and/or one-way rates, the following rates will apply:
    • POAL to SAFH - $75/TEU & $125/FEU + FAF
    • Metroport to SAFH - $150 per container + FAF + VBS ($10)
  • If you wish to make you own arrangements for containers to be delivered to SAFH, a gate in fee of $70 per container will apply


With New Zealand about to go into Alert 4 at 11.59pm tonight, we are here to work with you and support you as best we possibly can. We certainly understand the stress this has applied to you all and your business. Anything we can do to support you with your freight requirements, please make contact with the following people.

Carolina Dunningham, Business Development Account Manager
carolina.dunningham@nexuslogistics.nz

Terri Carter, Business Development Account Manager terri.carter@nexuslogistics.nz

Jordan Hurinui, Business Development Projects Account Manager
jordan.hurinui@nexuslogistics.nz

Claire Page, Business Development Representative
claire.page@nexuslogistics.nz

Ben Fausett, Business Development Manager
ben.fausett@nexuslogistics.nz

We look forward to working together and supporting you through this unprecedented event throughout the next several weeks.

Fuel Adjustment Factor
MonthStandard Nexus FAF
Nov 20204.31%
Oct 20204.61%
Sep 20205.04%
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory