Significant disruptions, delays and congestion are being experienced at present, putting pressure on all aspects of supply chain operations at ports and empty depots and within road, rail and coastal transport networks. This is due to:
- Ongoing disruption and realignment of shipping schedules
- Peak season volumes causing delays and congestion at all ports and container handling facilities
- Ongoing restrictions to operations at POAL and the recently implemented changes to VBS requirements
- Significant increases to truck turnaround times at POAL & Metroport with severe adverse effects to fleet productivity
- Empty depots restricting dehire as a result of being unable to evacuate surplus equipment
As notified earlier in September, Nexus will not be held liable for any detention costs incurred as a result of delays outside of our control. Due to the sharp increase in volumes coupled with ongoing (and compounding) operational constraints, we take this opportunity to again advise our customers of the following:
Detention: Nexus accepts no liability for detention costs as a result of delays outside of our control.
Demurrage: Nexus accepts no liability for demurrage costs for containers that are not pre-advised and booked a minimum of 48 hours (excluding public holidays and weekends) prior to vessel arrival.
We would also like to take this opportunity to remind Customers that Nexus requires 48 hours notice (excluding weekends and public holidays) to plan and complete movements for all full and empty containers.
Thank you for your understanding during this difficult time. We continue to work proactively with all stakeholders to move customers' cargo as quickly possible, and are maximising usage of our POAL-Wiri rail service to mitigate delays as much as possible.
Please continue to liaise with the Nexus Customer Services team for all operational requirements and special requests.