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Keep up to date with the latest fuel adjustments, operational updates and media releases.

Nexus Logistics Operational Update

Significant disruptions, delays and congestion are being experienced at present, putting pressure on all aspects of supply chain operations at ports and empty depots and within road, rail and coastal transport networks. This is due to:

  • Ongoing disruption and realignment of shipping schedules
  • Peak season volumes causing delays and congestion at all ports and container handling facilities
  • Ongoing restrictions to operations at POAL and the recently implemented changes to VBS requirements
  • Significant increases to truck turnaround times at POAL & Metroport with severe adverse effects to fleet productivity
  • Empty depots restricting dehire as a result of being unable to evacuate surplus equipment

As notified earlier in September, Nexus will not be held liable for any detention costs incurred as a result of delays outside of our control. Due to the sharp increase in volumes coupled with ongoing (and compounding) operational constraints, we take this opportunity to again advise our customers of the following:

Detention: Nexus accepts no liability for detention costs as a result of delays outside of our control.

Demurrage: Nexus accepts no liability for demurrage costs for containers that are not pre-advised and booked a minimum of 48 hours (excluding public holidays and weekends) prior to vessel arrival.

We would also like to take this opportunity to remind Customers that Nexus requires 48 hours notice (excluding weekends and public holidays) to plan and complete movements for all full and empty containers.

Thank you for your understanding during this difficult time. We continue to work proactively with all stakeholders to move customers' cargo as quickly possible, and are maximising usage of our POAL-Wiri rail service to mitigate delays as much as possible.

Please continue to liaise with the Nexus Customer Services team for all operational requirements and special requests.

Fuel Adjustment Factor
MonthStandard Nexus FAF
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Nov 20197.49%
Oct 20197.58%
Sep 20197.15%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory