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Operational Update - Fergusson Terminal

A communication from the Ports of Auckland for Nexus customers:


POAL are experiencing a high number of empties coming in to Fergusson Terminal. To manage the flow of trucks more efficiently POAL require that the following processes are applied from Monday 12 November 2018.

These changes are designed to minimize delays which we see is due to units not being pre-advised or lack of information presented at the gate.


Empty Export delivered for a vessel

  • All export containers must be pre-advised as per the normal process.
  • Any empty container not pre-advised will be pre-advised by the road office staff and the tariff charge of $20.90 + GST will be applied against the transporter’s account. Please be advised that POAL will not seek cost acceptance as this is currently creating significant delays and contributing to congestion levels on the road.


Empty Containers for LINK

  • Shipping lines have been instructed to set LNK (Link) as the return location in PortConnect.
  • Any empty units that you are returning and not meeting the above will require a written acceptance from the line operator for those empty containers which do not have LNK (Link) set as return location in port system, as per our standing procedure.


Safety

POAL asks please that you communicate to your drivers that they are to remain in their cabs until they have reached the front of the MT gate queue before proceeding on foot into the road office. This is to ensure the truck queue moves efficiently and that drivers do not place themselves in unsafe situations by exiting the cab early and walking through the lanes.

Thank you in advance for your co-operation in following these processes which are not new but have not been followed as tightly as POAL need during this very busy time.

For more information please contact:
Customer Service
P: +64 9 348 5100 Ext.1
Email us here

For VBS queries, please contact:
Drivers Assist
P: +64 9 348 5100 Ext.2
Email: driversassist@poal.co.nz

Fuel Adjustment Factor
MonthStandard Nexus FAF
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Nov 20197.49%
Oct 20197.58%
Sep 20197.15%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory