News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

POAL Terminal Yard capacity

The Ports of Auckland (POAL) terminal yard capacity is currently under considerable pressure due to the high amount of import containers discharged from vessels over the weekend. As of this morning (Nov 5) the utilisation of the yard has reached 100% hence, we are experiencing significant delays in servicing the port. This affects road movements, but more specifically our rail movements.

Currently, POAL is struggling with resources to service both road carriers and rail requirements. With the increased yard utilisation truck turn times will have been affected as POAL are, at times, having to dig for containers, additionally we are experiencing delays of up to 4 days for rail movements.

Extra resources have been committed to R&D in order to assist with easing the pressure, however, we don’t see any let up in the interim.

These constraints are beyond our control, please ensure you talk to your shipping line to extend detention free time especially if you are on 7 days. There are other areas where we can work together to streamline our mutual operations: these include out of hours site access, low wait times on delivery sites and putting pressure on shipping companies and customs agents to provide the right paperwork, releases and pre-advice to ensure that our resources are maintaining productivity and focused on delivering agreed services to our customers.

Responding to our working environment

Our customer services team and despatchers are being instructed to work to our SLAs where we can and not to make unrealistic promises.

Terms and conditions

We are not able to accept any liability for demurrage, detention and futile trips incurred due to capacity issues, restricted bookings, acceptances not being issued, public holidays.

We are doing all we can, alongside POAL Rail Teams, to ensure long dwell units are removed from Port as soon as we can.

Feel free to contact our customer services team on (09) 926 8600 [option 1] or email us on customer.services@nexuslogistics.nz

Fuel Adjustment Factor
Month Standard Nexus FAF
Feb 2023 21.57%
Jan 2023 20.83%
Dec 2022 24.34%
Nov 2022 26.48%
Oct 2022 24.83%
Sep 2022 24.20%
Aug 2022 24.98%
Jul 2022 30.74%
Jun 2022 26.82%
May 2022 23.02%
Apr 2022 21.67%
Mar 2022 16.29%
Archive
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory