News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

POAL Terminal Yard capacity

The Ports of Auckland (POAL) terminal yard capacity is currently under considerable pressure due to the high amount of import containers discharged from vessels over the weekend. As of this morning (Nov 5) the utilisation of the yard has reached 100% hence, we are experiencing significant delays in servicing the port. This affects road movements, but more specifically our rail movements.

Currently, POAL is struggling with resources to service both road carriers and rail requirements. With the increased yard utilisation truck turn times will have been affected as POAL are, at times, having to dig for containers, additionally we are experiencing delays of up to 4 days for rail movements.

Extra resources have been committed to R&D in order to assist with easing the pressure, however, we don’t see any let up in the interim.

These constraints are beyond our control, please ensure you talk to your shipping line to extend detention free time especially if you are on 7 days. There are other areas where we can work together to streamline our mutual operations: these include out of hours site access, low wait times on delivery sites and putting pressure on shipping companies and customs agents to provide the right paperwork, releases and pre-advice to ensure that our resources are maintaining productivity and focused on delivering agreed services to our customers.

Responding to our working environment

Our customer services team and despatchers are being instructed to work to our SLAs where we can and not to make unrealistic promises.

Terms and conditions

We are not able to accept any liability for demurrage, detention and futile trips incurred due to capacity issues, restricted bookings, acceptances not being issued, public holidays.

We are doing all we can, alongside POAL Rail Teams, to ensure long dwell units are removed from Port as soon as we can.

Feel free to contact our customer services team on (09) 926 8600 [option 1] or email us on customer.services@nexuslogistics.nz

Fuel Adjustment Factor
MonthStandard Nexus FAF
Aug 20204.58%
Jul 20204.54%
Jun 20203.81%
May 20204.08%
Apr 20204.68%
Mar 20207.92%
Feb 20207.96%
Jan 20207.58%
Dec 20197.86%
Nov 20197.49%
Oct 20197.58%
Sep 20197.15%
Archive
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory