News & media

Keep up to date with the latest fuel adjustments, operational updates and media releases.

Operational Update and Detention Advisory

Unfortunately, Ports of Auckland are continuing to experience disruption due to a recent accident.

This continues to impact on Nexus Logistics' lead times to both rail and road transport for moving containers onto and off the port. Our current situation is as follows:

  • Straddle allocation is still below normal levels affecting movement of containers on port and critically, the exchange with rail;
  • VBS allocations for road remain subject to availability and where possible we continue to service the port with rail to avoid need for VBS booking (however most DG and reefer cargo requires transport by road);
  • For exports, receival windows are reduced and prioritization is per vessel;
  • For imports we are not always getting the specific containers that have been planned and requested from Fergusson and Multi Cargo meaning we cannot guarantee certainty around delivery lead time to SAFH and/or end customer.


We are taking all possible steps to mitigate and avoid delays, and we are keeping customers informed through sharing POAL updates as they come to hand. Where necessary, we are providing further information relating to our own transport, rail and inland port operations. However we are nonetheless dealing with unavoidable delays, and we unfortunately see this continuing for the remainder of the year.

As a result of longer times currently being seen to move containers to/from port, the issue of container detention charges has come to the fore. We wish to advise all customers that Nexus will not be held liable for any detention costs caused by port disruption delays as these factors are outside of our control. Furthermore we strongly advise all customers to liaise with their shipping lines in relation to actual or potential detention fees as soon as practicable and preferably before containers are de-hired to an empty depot. We understand that the lines may consider detention relief on a case by case requests but in all instances require their customers to be proactive and not wait for the empties to be returned to depots. We reiterate that the commercial arrangements between customers and shipping lines remains exclusive to, and confidential between those parties – Nexus Logistics has no control or influence over waiver, discount or amendment of detention charges.

We would also like to take this opportunity to remind customers that Nexus Logistics requires 48 hours notice (excluding weekends and public holidays) to plan and complete movements for all full and empty containers.

Thank you for your understanding during this difficult time. We continue to work proactively with all stakeholders to move customers' cargo as quickly possible.

Please continue to liaise with the Nexus Logistics Customer Services team for all operational requirements and special requests.

Fuel Adjustment Factor
Month Standard Nexus FAF
Feb 2023 21.57%
Jan 2023 20.83%
Dec 2022 24.34%
Nov 2022 26.48%
Oct 2022 24.83%
Sep 2022 24.20%
Aug 2022 24.98%
Jul 2022 30.74%
Jun 2022 26.82%
May 2022 23.02%
Apr 2022 21.67%
Mar 2022 16.29%
Archive
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory