Following on from our communication in March this year, we are pleased to advise we are moving into the implementation of Phase 1 of our new TMS, Allotrac. The cut-over will happen late afternoon on Friday 16 June.
We do not foresee any impact on our business operations, however a pause for a short period of time may occur on Friday at the time of the connection/integration, if required.
During the transition to the new system, we will be doing our best to limit the cross-over of old and new invoices where possible, but there is potential for customers to receive the new and old formats. This is just down to timing and won’t involve a double up of charges for the same container or service.
Access to customer portals will remain active for viewing past jobs until we cut over to a new customer portal which will be launched in the coming weeks. In the meantime, you can request information on any new jobs registered after Friday afternoon by contacting your Customer Services Representative.
Please let your Customer Services Representative know if you require a login for the new portal.
If you have any queries, please don’t hesitate to contact your Account Manager.