News & media

Operational Update - Fergusson Terminal

A communication from the Ports of Auckland for Nexus customers:


POAL are experiencing a high number of empties coming in to Fergusson Terminal. To manage the flow of trucks more efficiently POAL require that the following processes are applied from Monday 12 November 2018.

These changes are designed to minimize delays which we see is due to units not being pre-advised or lack of information presented at the gate.


Empty Export delivered for a vessel

  • All export containers must be pre-advised as per the normal process.
  • Any empty container not pre-advised will be pre-advised by the road office staff and the tariff charge of $20.90 + GST will be applied against the transporter’s account. Please be advised that POAL will not seek cost acceptance as this is currently creating significant delays and contributing to congestion levels on the road.


Empty Containers for LINK

  • Shipping lines have been instructed to set LNK (Link) as the return location in PortConnect.
  • Any empty units that you are returning and not meeting the above will require a written acceptance from the line operator for those empty containers which do not have LNK (Link) set as return location in port system, as per our standing procedure.


Safety

POAL asks please that you communicate to your drivers that they are to remain in their cabs until they have reached the front of the MT gate queue before proceeding on foot into the road office. This is to ensure the truck queue moves efficiently and that drivers do not place themselves in unsafe situations by exiting the cab early and walking through the lanes.

Thank you in advance for your co-operation in following these processes which are not new but have not been followed as tightly as POAL need during this very busy time.

For more information please contact:
Customer Service
P: +64 9 348 5100 Ext.1
Email us here

For VBS queries, please contact:
Drivers Assist
P: +64 9 348 5100 Ext.2
Email: driversassist@poal.co.nz

Fuel Adjustment Factor
Month Standard Nexus FAF
Oct 2024 12.60%
Sept 2024 14.59%
Aug 2024 15.65%
Jul 2024 17.13%
Jun 2024 17.73%
May 2024 19.52%
Apr 2024 19.69%
Mar 2024 19.49%
Feb 2024 17.82%
Jan 2024 17.75%
Dec 2023 19.75%
Nov 2023 21.05%
Archive
2022
Peak Season Dehire Capability Reminder Christmas and New Year operational hours Port of Auckland VBS Charge Delays at Wiri Inland Port Metrobox Neilson St - Site A Closed Peak Season Dehire Capability Reminder Labour Day Weekend Operational Hours Rail service; Ports of Auckland to South Auckland Freight Hub Impacted Peak Season Dehire Capability Queen Elizabeth II Memorial Day Operating Hours Excess Dwell Charge Update - improving container flow Hugo Johnson Depot closure, Metrobox Neilson at capacity High Wind Warning for SAFH Customer Empty Depot Notification Fog Disrupting Operations at SAFH Heavy Fog in Auckland Omicron Update POAL have advised a new charge applicable from July 1 2022. South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning South Auckland Freight Hub - High Wind Warning Matariki Operational Hours Queen's Birthday Operational Hours SAFH closed tonight MAERSK Hugo Johnson depot is at capacity Increase to peak hour VBS charge for road collections - Ports of Auckland Power Outage at WIP (South Auckland Freight Hub) Easter and ANZAC Day Operating Hours Auckland Container Congestion Truck Drivers – Class 4 and 5 Gatehouse Operator – Weekends Day Shift Transport Road Planner/Scheduler Health and Safety/HR coordinator SAFH closed on Sunday 6 March Nexus at Phase 3 Job Vacancy - Machine Operator – Reachstacker Driver Job Vacancy - Hub Manager Job Vacancy - Hub Supervisor – Day shift Job Vacancy - Gatehouse Operator – Night shift Waitangi Day - Weekend hours 2022 Nexus at Level Red Job Vacancy - Customer Service Representative Job Vacancy - Experienced Class 5 Swinglift Driver – Night Shift
2018
Operational Update: Change to track and trace services at POAL and POTL Nexus Logistics Christmas Hours Operational Update - Daily Update ShuttleSelect Update: Assistance with collecting imports required Operational Update - Delays at South Auckland Freight Hub Operational Update - South Auckland Freight Hub Operational Update - Container Disruption (Auckland) Operational Update - Lyttleton Container Terminal Operational Update - Daily Update Operational Update - Maersk redirection Operational Update - Daily Update Operational Update: POAL Impact of Off Window Vessels Media release - Auckland's supply chain complications Operational Update - Minimum straddle amount at POAL Operational Update - Daily update and information for Maersk/Hamburg Sud customers Operational Update - Daily Update Operational Update - Fergusson Terminal Operational Update - Rail Services Operational Update - Daily Road Alert Operational Update - Daily Update Operational Update - Daily Road Alert Nexus Logistics Operational Update Ports of Auckland - export containers Ports of Auckland road alert - Issues receiving external emails Operational Update - Demurrage extension for imports through Fergusson Terminal Nexus Logistics Labour weekend hours Operational Update - Port of Tauranga and MetroPort Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Labour Weekend Receival and Delivery Hours Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operations Update - Fergusson Terminal Operational Update - Fire at Ports of Auckland Operational Update - Fergusson Terminal Operational Update - Fergusson Terminal Operational Update and Detention Advisory